1. Introduction
Welcome to OMNI Ltd. (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including IT support, web hosting, and software solutions.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing details, and other identifiable information.
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Technical Information: IP address, browser type, operating system, and usage data related to our website and services.
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Service-Related Information: Details about the services you use, tickets submitted, and communications with our support team.
3. How We Use Your Information
We use collected data to:
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Provide, manage, and improve our services.
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Communicate with you regarding support, updates, and billing.
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Ensure security and prevent fraudulent activities.
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Comply with legal and regulatory obligations.
4. Data Storage and Security
We implement appropriate technical and organizational measures to secure your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Sharing of Information
We do not sell or rent your personal data. We may share information with:
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Third-party service providers that help us deliver our services (e.g., payment processors, hosting providers).
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Legal authorities if required by law or to protect our rights.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, you can contact us at: Omni Limitada – Avenida do Dr. Francisco Vieira Machado, 431-487, Nam Fung Building, Block 2, 4F, MACAU SAR.